The majority of our items are dispatched via APC, on the day of dispatch you will recieve an email (if you have entered an email address) which will you give you and estimated delivery window of when your parcel is likley to be with you. Please note, it is your resposibility to ensure you or someone is avaliable when the courier attempts delivery, as not all our courier firms have this facility. You can track your parcel via the email to keep updated with the delivery schedual. If you are having trouble tracking your parcel, please feel free to phone the office on 02476364411 and we will try and assist you.
Heavier items are generally dispatached by pallet and are on an Economy delivery of 3-5 working days. Unfortunatly customers can not track pallet deliveries, but if you would like to call the office we will be more than happy to get an update on this for you.
In Stock Items
Items showing as in stock and avaliable are physically in our warehouse and are normally avaliable for same day dispatch. The cut off time for same day dispatch is 3:00pm Monday - Thursday and 1:30pm on Friday's. These are then usually delivered in 1-3 working days. This also means you can most likley collect from the trade counter on the same day you order, we do suggest phoning in advance just so we can have this ready for you.
Avaliable In A Few Days
Items showing 'Avaliable in a few Days' usually means stock is on the way into us, which will then be forwarded onto the customer. For these items we usually suggest 3-7 working days, but we will make every effort to reduce this where possible. Whilst we make every effort to stick to our delivery days this is a guide line only. Should you require your order by a specific date, please phone the sales office and we can validate this for you. Please note that stock is updated reguarly and our website updated daily, but we cannot always guarantee that our suppliers have sufficent stock avaliabe for next day delivery, if an issue with stock arises we will notify you as soon as we possibly can. With regards to Piher items, these are manufactured in Spain, so items showing as not in stock will usually have a delivery lead time of around 7-14 working days.
£6.50 for all orders under £100.00 Ex Vat.
**Free delivery on all orders over £100.00 Ex Vat**
Saturday delivery is avaliable if needed, the price is all dependent on the weight and size of the parcel. If you require a Saturday delivery, please phone the office and we will be happy to help.